MedEx:
The Next Generation Patient Experience Platform

Digitize
Patient Communication

Automate
Patient Workflows

Improve
Business Results

Medex is an innovative patient experience platform that digitizes the patient journey.

Improve patient satisfaction that reflects improvements in HCAHPS score.

1

Digitize patient journey

Automate patient communication through mobile application. Be there when they need you most.

2

Online scheduling

Allow your patients to easily schedule / re-schedule appointments in just three clicks.

3

Slot improvement

Improve efficiency in appointment slots through smart reminders and waiting list feature.

4

Increase feedback

Increase feedback from patients via smart surveys when they’re most likely to respond.
How It Works

The MedEx Platform has three main components: Mobile Application, Location Services and Integration Engine

App Design
Location Services
Integrations
Multi-Channel
app_design
App Design
The first step is to develop your applications to your corporate design and branding standards. The application is your front door to patient care so you can be there whenever they need you.
location-services
Location Services
Leveraging the power of location intelligence to make your mobile application smarter and more interactive. Both indoor and outdoor location services will be implemented to automate patient flows based on their location, along with providing services such as global traffic data and the locations of pharmacies and facilities.
integrations
Integrations
The Medex platform can be integrated with various backend systems, including EMR, Call Center, Digital Signage, and more. Our aim is to avoid creating additional app screens for users to navigate or learn.
analytics
Channels
Patients will be able to access your online services through multiple channels, including PWA, mobile applications, and web portals—all managed from a single platform.

Our Products

PWA

Web version of the mobile application.

Benefit
Useful for those who don’t have the mobile application on their phone.

Mobile App

Mobile application with full functionality.

Benefit
Delivers the highest value to patients and hospitals.

Web Portal

Web version of the application on desktop.

Benefit
Useful for those who require a more readable experience online.

Request a Demo

Use Cases

Add value to each and every step of the healthcare journey with more than 45 features

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Pre-Appointment

Appointment

Discharge

Marketing

Smart Reminder

Smart Waiting List

Patient Surveys

Patient Follow Up

Online Payment

Medication Refill

SSO Integration

Patient Digital Card

Digital Intake Forms

Digital Consent Forms

Patient Check-in

Online Assistant

Packages

Modules / Functions Eco Basic Standard Plus Pro ProPlus
1 Android/IOS Mobile Application
2 Appointment Manager
3 Hospital Listing
4 Department Listing
5 Doctors Listing
6 Appointment Reminders
7 Announcement Listing
8 Administration Panel
9 Laboratory Results
10 Radiology Results
11 EMR Integration
12 Patient Survey Publishing
13 Push Message Sending
14 Navigation to Hospital
15 Medication Reminder
16 Prescription Listing
17 Water Reminder
18 In App Messaging
19 Smart Appointment Reminders
20 Esthetic Module
21 Appointment for Relative
22 Upload & Share Document
23 Online Payment Option
24 Smart Waiting List
25 Additional Languages
* * * * ** **
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Additional Languages*
*Additional cost per language
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Laboratory Results
  • Radiology Results
  • EMR Integration
  • Additional Languages*
*Additional cost per language
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Laboratory Results
  • Radiology Results
  • EMR Integration
  • Patient Survey Publishing
  • Push Message Sending
  • Navigation to Hospital
  • Medication Reminder
  • Prescription Listing
  • Water Reminder
  • In App Messaging
  • Additional Languages*
*Additional cost per language
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Laboratory Results
  • Radiology Results
  • EMR Integration
  • Patient Survey Publishing
  • Push Message Sending
  • Navigation to Hospital
  • Medication Reminder
  • Prescription Listing
  • Water Reminder
  • In App Messaging
  • Smart Appointment Reminders
  • Additional Languages*
*Additional cost per language
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Laboratory Results
  • Radiology Results
  • EMR Integration
  • Patient Survey Publishing
  • Push Message Sending
  • Navigation to Hospital
  • Medication Reminder
  • Prescription Listing
  • Water Reminder
  • In App Messaging
  • Smart Appointment Reminders
  • Esthetic Module
  • Appointment for Relative
  • Upload & Share Document
  • Online Payment Option
  • Additional Languages**
**English and Spanish are included. Additional cost per language other than English and Spanish
  • Android/IOS Mobile Application
  • Appointment Manager
  • Hospital Listing
  • Department Listing
  • Doctors Listing
  • Appointment Reminders
  • Announcement Listing
  • Administration Panel
  • Laboratory Results
  • Radiology Results
  • EMR Integration
  • Patient Survey Publishing
  • Push Message Sending
  • Navigation to Hospital
  • Medication Reminder
  • Prescription Listing
  • Water Reminder
  • In App Messaging
  • Smart Appointment Reminders
  • Esthetic Module
  • Appointment for Relative
  • Upload & Share Document
  • Online Payment Option
  • Online Appointment
  • Additional Languages**
**English and Spanish are included. Additional cost per language other than English and Spanish
* Additional cost per language
**English and Spanish are included. Additional cost per language other than English and Spanish