# Medrics

> Medrics is a health technology company building the modular Digital Front Door and patient experience layer for hospitals, health systems, and government healthcare organizations.

Medrics helps healthcare organizations deliver connected, white-label patient experiences across access, communication, navigation, check-in, and follow-up — without replacing existing systems. Founded in Delaware (USA) in 2018, Medrics serves hospitals and government healthcare sectors on a global scale.

## Platform

- [Platform Overview](/platform): The complete Medrics patient experience layer.
- [Digital Front Door](/digital-front-door): One branded access point connecting scheduling, arrival, check-in, communication, and follow-up.
- [Workflow Engine](/workflow-engine): Automate patient journeys with time, location, and system triggers.
- [Integration Layer](/integration-layer): Connect EMR, CRM, ERP, queue, pharmacy, payment, SSO, telehealth, and more.
- [Modular Services](/modular-services): Deploy the full platform or add selected Medrics services to existing apps.

## Solutions

- [Hospitals & Health Systems](/solutions/hospitals): One app to own the patient experience end to end.
- [Patient Experience Teams](/solutions/patient-experience): Orchestrate every touchpoint patients actually feel.
- [Digital Transformation](/solutions/digital-transformation): Modernize without replacing existing hospital systems.
- [IT & CIO Teams](/solutions/it-cio): Secure, integration-ready architecture for enterprise health IT.
- [Staff Adoption](/solutions/staff-adoption): Route patient events into ServiceNow, Salesforce, Zendesk, and existing staff tools.
- [Executive Leaders](/solutions/executive): Drive measurable patient, operational, and financial impact.

## Features

- [Appointment Management](/features/appointments): Booking, reminders, rescheduling, and no-show reduction.
- [E-Check-in & Queue](/features/check-in-queue): Digital check-in and real-time queue visibility.
- [Indoor Wayfinding](/features/wayfinding): Outdoor and indoor navigation with location-aware actions.
- [Patient Engagement](/features/engagement): App, SMS, push, and automated journey communication.
- [PROMs & Surveys](/features/proms-surveys): Capture outcomes, satisfaction, and experience signals.
- [Portal & Mobile App](/features/portal-app): White-label app, PWA, and portal under your brand.

## Company

- [About Medrics](/about): Company overview, leadership approach, partners, and global presence.
- [ROI & Impact](/roi): Measurable patient, operational, and financial impact.
- [AI Assistant](/ai-assistant): AI-powered patient support and staff assistance.
- [VA / Government](/va-government): Solutions for government and public-sector healthcare.
- [Contact](/contact): Book a demo, sales inquiries, and partnership opportunities.
- [Customers](/customers): Healthcare organizations that trust Medrics.